It is the mission of the Bursar’s Office to provide professional, quality and courteous service to our customers.
The specific responsibilities of the Bursar’s Office include: providing accurate and timely student account electronic billing; providing student account analysis; processing of refunds due to overpayments; processing of installment payment plans, financial aid disbursements, study away payments and any other electronic fee, payment or credit. The Bursar’s Office also manages the College’s student loan program and is available for inquiries.
The Bursar’s Office is a department within the Controller’s Office and is located on the first floor of Hopkins Hall. Our hours of operation are 8:30 a.m. to 4:30 p.m., Monday through Friday. We can be reached at 413-597-4396 or by sending an email to: email@example.com.