Frequently Asked Questions

What are E-bills?

E-bills are online student billing statements that are available as part of the Student Account Center.

Can other people view a student’s E-bill and make payments?

Yes. A student may invite other individuals such as a parent, guardian, employer, or other third party to register as an “Authorized User” in the Student Account Center to be able to view their student account details and E-bill statements, and to make payments online. Any Authorized User will receive an email notification each time a new billing statement is available. We encourage students to invite as an Authorized User any person who typically views and/or pays their term bills. There is no limit to the number of users a student can authorize to view their student account information and pay their bills.

How is personal and financial information kept safe?

The Student Account Center uses several methods to ensure that your information is secure:

  • User Name and Password
    Your user name and password are unique identifiers that only you know. As long as you don’t share your user name and password with anyone, no one can access your student account information or view your bills.
  • SSL
    The Student Account Center uses SSL (secure socket layers) which ensure that your connection and information are secure from outside inspection.
  • Encryption
    The Student Account Center uses 128 bit encryption to make your information unreadable as it passes over the Internet.
  • Automatic Sign Out
    The Student Account Center automatically signs you out of a session if you are inactive for 20 minutes.

Are all computers safe to use?

Computer security experts advise that you may put your information at risk when you use a public computer for personal business. The use of public computers may compromise the security of your information. Public computers include those in schools, libraries, Internet cafes, etc.

For maximum security you may want to avoid using public computers when enrolling or modifying your personal or banking information.

What types of payments are accepted?

Williams accepts checks, money orders and electronic transfers from your bank to our bank. Credit credit card payments (with a convenience fee of 2.99%, $1 minimum) can be accepted from MasterCard, VISA, Discover and American Express and must be made through the Student Account Center. Credit card payments cannot be accepted at the Bursar’s office or over the phone.

How do I make a payment?

Once you are enrolled in the Williams Student Account Center, simply log in and click on the Statements tab to see your current billing statements starting with the Fall 2014 term bill in mid-July 2014. The statement at the top of the list is the most current one. Click on the statement to view the details.  You can make a one-time payment towards your balance or an installment plan payment (if you are enrolled in the installment payment plan for the applicable term) right from the Student Account Center.

If you wish to pay by check, please send it directly to our office at:

Williams College
Bursar’s Office
PO Box 406
Williamstown, MA 01267

International students may pay via a wire transfer process. Williams has partnered with peerTransfer to streamline the bill payment process for international students. With peerTransfer, you can pay from any country and any bank. You are offered excellent foreign exchange rates, allowing you to pay in your home currency (in most cases) and save money as compared to traditional banks. You will also be able to track where your payment is in the transfer process via a student dashboard and an e-mail confirmation will be sent to you when your payment is received by Williams. To begin the payment process, click or go to: williams.peertransfer.com.

How can I verify that a payment has been received?

If your payment was made through the Student Account Center via an ACH, credit card, or installment plan payment, you can log into the Student Account Center and click on the Account Activity tab where you will see the payment transaction posted in real-time.

Alternatively, you can call the Bursar’s Office at 413-597-4396, or e-mail us at bursar@williams.edu

When is my Student Account Center and E-bill updated?

The Student Account Center information is updated in real-time 24/7. As charges and payments/credits are posted to your account, you will see them right away under the Account Activity tab in the Student Account Center. The E-billing statements themselves are static and all payments and activity since the last E-bill will be reflected on the next billing statement.